Terms and Conditions

Last Updated: 04-03-2025

Welcome to Protein365. These Terms and Conditions outline the rules and regulations for using our website www.protein365.in and purchasing our products. By accessing this website and making a purchase, you agree to comply with these terms.

1. General Information

  • Protein365 is an online store selling bodybuilding and fitness supplements.
  • We reserve the right to modify, update, or discontinue any product or service without prior notice.
  • By using this website, you confirm that you are at least 18 years old or have parental consent.

2. Product Information & Pricing

  • We strive to provide accurate product descriptions, images, and pricing. However, minor variations may occur.
  • Prices are subject to change without notice. The final price is displayed at checkout.
  • Discounts and promotions are time-limited and may have specific terms.

3. Orders & Payments

  • Orders are confirmed only after full payment is received.
  • We accept online payments through secure payment gateways. We do not store any payment details.
  • Once a product is dispatched, cancellations are not allowed.

4. Shipping & Delivery

  • We offer free shipping within Kerala, India.
  • Orders are processed within 3 business days and delivered within 7 days.
  • Delays due to unforeseen circumstances (e.g., natural disasters, courier issues) are beyond our control.

5. Return & Refund Policy

  • Returns are accepted only for damaged or incorrect products within 3 days of delivery.
  • To request a return, email us at anilbonysofy@gmail.com with order details and product images.
  • Approved refunds will be processed within 30 days, and the amount will be credited to the original payment method.

6. Order Cancellation Policy

  • Orders can be canceled before dispatch by contacting our support team.
  • Once an order is dispatched, cancellations are strictly not allowed.

7. User Responsibilities

  • You agree to provide accurate information when placing an order.
  • Any misuse of the website, including unauthorized access, hacking attempts, or fraudulent activities, is strictly prohibited.

8. Intellectual Property

  • All content on Protein365 (logos, images, product descriptions, etc.) is the property of Protein365 and is protected by copyright laws.
  • You may not copy, distribute, or use our content without written permission.

9. Limitation of Liability

  • We are not responsible for any adverse effects caused by the use of our supplements. Always consult a healthcare professional before using fitness products.
  • Protein365 is not liable for any indirect, incidental, or consequential damages arising from product use or website access.

10. Privacy Policy

  • Your personal information is handled as per our Privacy Policy.
  • We do not share or sell your data to third parties.

11. Governing Law

  • These terms are governed by the laws of India. Any disputes shall be resolved in the jurisdiction of Kerala, India.

12. Contact Us

For any queries regarding these Terms and Conditions, reach out to us:

📍 Address: Silver Plaza Building, Metro Piller No. 320, South Kalamassery, Kochi – 682 033
📞 Phone: +91 98090 87636
📩 Email: anilbonysofy@gmail.com

By using Protein365, you agree to these Terms and Conditions.