Privacy Policy

Last Updated: 04-03-2025

Welcome to Protein365. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.protein365.in or make a purchase from us.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

  • Personal Details: Name, email address, phone number, and billing/shipping address.
  • Payment Information: We do not store credit/debit card details. Payments are securely processed by third-party providers.
  • Order & Transaction Data: Purchase history, product preferences, and order details.
  • Website Usage Data: IP address, browser type, device information, and cookies for improving user experience.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To fulfill and deliver your purchases.
  • Customer Support: To respond to inquiries, complaints, and service requests.
  • Marketing & Promotions: To send offers, newsletters, and updates (only if you opt-in).
  • Website Improvement: To analyze user behavior and enhance our website experience.

3. How We Protect Your Information

We implement strict security measures to protect your personal data, including encryption, secure payment gateways, and access controls. However, no method of transmission over the internet is 100% secure.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

  • Delivery Partners: To ensure timely order delivery.
  • Payment Processors: To securely handle transactions.
  • Legal Authorities: If required by law for fraud prevention or legal compliance.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience. You can disable cookies through your browser settings, but some website features may not function properly.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing emails anytime.
  • Request details about how your data is used.

To make a request, email us at anilbonysofy@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or website notifications.

9. Contact Us

For any privacy-related concerns, please contact us:

📍 Address: Silver Plaza Building, Metro Piller No. 320, South Kalamassery, Kochi – 682 033
📞 Phone: +91 98090 87636
📩 Email: anilbonysofy@gmail.com

By using Protein365, you agree to the terms of this Privacy Policy.